道歉信英語模板

　　在平時的學習、工作中，我們使用上道歉信的情況逐漸增多，在寫道歉信的時候要注意態(tài)度誠懇、語氣溫和。道歉信的注意事項有許多，你確定會寫嗎？下面是小編整理的道歉信英語模板，希望對大家有所幫助。

Dear Ms Jeremy:

　　I'm writing to say sorry to you。Thank you for your letter of 6 October。After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality?

　　After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.?

　　According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.

　　I would like to offer our apologies once again and thank you being an excellent customer.

　　Yours sincerely，XX

　　XX/XX/20xx

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